Privacy Policy

Effective date: November 2, 2026

1. 1. In short
2. 2. Who is responsible
3. 3. What stays on your device
4. 4. When the app connects to the internet
5. 5. The website privam.ai
6. 6. What we do not do
7. 7. Legal bases
8. 8. How long data is kept
9. 9. Service providers and international transfers
10. 10. Your rights
11. 11. Children
12. 12. Changes to this policy
13. 13. Contact
14. 14. Governing law and language

1. In short

• Privam's AI runs on your device. Your chats, the photos you ask about, your voice, your recordings and their transcripts, and your interpreter conversations are processed and stored on your device. They are not sent to us or to anyone else.
• There is no account, and we do not know who you are.
• The app connects to the internet for a few specific things, listed in section 4: to download the AI models, to check whether it is online, to confirm a purchase, and when you choose to send us a report.
• Privam shows no ads and contains no advertising, analytics or tracking software. Versions before 1.1.0 showed non-personalized ads in the free version; see section 4.2.

2. Who is responsible

Privam is developed and operated by Sayene, a brand of SayEnergy Sp. z o.o., Nieduża 7, 02-274 Warsaw, Poland ("we"). For the personal data described in this policy we are the controller within the meaning of the EU General Data Protection Regulation (GDPR). Contact: info@privam.ai.

This policy covers the Privam app for iOS, iPadOS and Android and the website privam.ai. It is an integral part of our Terms of Use.

3. What stays on your device

The following is created, processed and stored only on your device. We cannot see it, receive it or recover it:

• your chats with the AI, including the pictures you attach;
• what you say to the app (dictation, voice conversations, the interpreter): speech is recognized on the device, and that audio is not kept;
• interpreter conversations you save;
• recordings you make with the recorder, audio files you add, and their transcripts and summaries;
• your settings, the downloaded AI models, and the small counters the free version needs (for example how many translations you have used today).

Your control

• Delete single chats, conversations and recordings in the Library, or everything at once in Settings. Uninstalling the app removes all of it.
• The app keeps its data out of device backups (iCloud and Google backups), so your chats and recordings are not copied to a cloud by the app.
• When you share or export something yourself (for example a transcript through the share sheet), it goes where you send it.

Permissions

• Microphone: only while you dictate, talk with the assistant, use the interpreter or record.
• Camera and photos: when you take or choose a picture to ask about.
• Notifications (Android): to show that a recording or a transcription is running.

Reading aloud uses the voices installed on your device.

4. When the app connects to the internet

4.1 Downloading AI models and settings

After installation, and when you choose another model, the app downloads model files from a model hosting service (currently Hugging Face) and a small configuration file from our own storage (models.privam.ai, hosted by Cloudflare). As with any download, these servers receive your IP address and technical details of the request. Nothing you wrote, said or recorded is sent.

4.2 Advertising in versions before 1.1.0

Privam shows no ads since version 1.1.0, and the advertising software has been removed from the app. Versions up to 1.0.1 showed non-personalized ads in the free version, delivered by Google AdMob (Google Ireland Limited and Google LLC); with Premium the advertising service was never started.

If you still use such a version, Google's advertising software in it collects data from your device to deliver and measure ads and to prevent fraud, in particular: the IP address (from which an approximate location can be derived), device and advertising identifiers where the system makes them available, information about the device and the app, your interactions with ads, and diagnostic data. It never has access to your chats, photos, recordings or transcripts. Where the law requires it, a consent message from Google is shown before any ad is requested. Updating the app to version 1.1.0 or later ends this. Google's own information: Google Privacy Policy.

4.3 Purchases

Premium is bought through the App Store or Google Play, which process the payment. We never receive your payment details. To confirm that a purchase is valid, the app sends the purchase receipt or purchase token issued by the store to our verification service (api.privam.ai, running on Cloudflare), which checks it with Apple or Google and returns the result. The receipt does not contain your name or payment details, and we do not keep it.

4.4 Reports you send

In Settings you can send us a report about a problem or about AI-generated content. The report contains what you type, the app version and the platform (iOS or Android), and reaches us by email; nothing else about you or your device is added to it. Please do not include personal data you do not want us to see. We use reports only to handle them and to improve the app.

4.5 Checking the connection

Offline, the chat of the free version works for a limited time, so the app checks whether it is online: when the network changes, it requests a small file from our servers. The request contains nothing about you or your content; as with any request, it carries your IP address and technical details of the request.

4.6 Links

The FAQ, this policy and the Terms of Use open in your browser on privam.ai (see section 5).

5. The website privam.ai

The website is hosted by Cloudflare, which processes technical data of each request (such as the IP address) to deliver the pages and to protect the site. The website has no advertising and no analytics cookies: visits are counted with Cloudflare Web Analytics, which uses no cookies and does not identify individual visitors.

When you use a contact form, we receive what you enter (for example your name, email address, company and message) by email and use it to answer you. The forms are protected against automated abuse by Cloudflare Turnstile.

6. What we do not do

• We do not ask you to create an account.
• We do not include advertising, analytics or tracking software in the app.
• We do not sell personal data.
• We do not use your chats, photos or recordings to train AI models: we never receive them.

7. Legal bases

Where the GDPR applies, we rely on: our legitimate interests in providing the downloads, verifying purchases, handling reports and keeping the website secure (Article 6(1)(f)); the performance of a contract when delivering the Premium you bought (Article 6(1)(b)); and, for the advertising in versions before 1.1.0, your consent where a consent message asked for it (Article 6(1)(a)), which you can withdraw in the Settings of those versions.

8. How long data is kept

Everything on your device stays until you delete it or uninstall the app. Reports and contact messages are kept only as long as needed to handle them and to document how they were resolved, and at most 12 months; you can ask us to delete yours earlier. Purchase receipts and tokens are neither stored nor logged by our verification service. Technical logs of our hosting provider are kept according to its standard practice.

9. Service providers and international transfers

We use the following providers: Cloudflare (hosting, visit statistics of the website, the verification and report services, email routing), Google (Google Play; AdMob advertising in versions before 1.1.0), Apple (App Store), and Hugging Face (model hosting). Some of them process data outside the European Economic Area, including in the United States, under the safeguards the law provides, such as the EU-US Data Privacy Framework or standard contractual clauses.

10. Your rights

Under the GDPR you have the right to access, rectify and erase your personal data, to restrict or object to its processing, to data portability, and to withdraw consent. Because the app has no account and your content never reaches us, most of this is in your own hands on your device. For anything we hold (for example a report or a contact message you sent), write to info@privam.ai.

You also have the right to lodge a complaint with a supervisory authority; in Poland this is the President of the Personal Data Protection Office (UODO).

11. Children

Privam is not directed to children under 13 (or the higher age your country requires for consent). We do not knowingly collect personal data from children.

12. Changes to this policy

When the app or the law changes, we update this policy and its effective date, and publish the new version here and through the link in the app. Significant changes are announced in the app.

13. Contact

14. Governing law and language

This policy is governed by the laws of Poland, consistent with our Terms of Use. It is published in English; if a translation is provided and differs, the English version prevails.

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