Frequently Asked Questions

Quick answers to common questions about Privam

How do I download Privam?

Privam will be available on both iOS and Android app stores. Visit our download page for direct links and QR codes.

Is Privam really working offline?

Yes! After the initial setup and model download, Privam can work entirely offline. Your conversations never leave your device, even when you have internet connectivity.

What makes Privam different from other AI assistants?

Privam processes everything locally on your device using Google's Gemma technology. No data collection, no cloud dependency, complete privacy by design.

Do you offer enterprise solutions?

Yes! We provide dedicated edge AI solutions for enterprises. Visit our business solutions page or contact our enterprise team for more information.

How much storage does Privam require?

Privam requires approximately 1-4 GB of storage for the AI models, depending on your device and selected features. The initial download happens once during setup.

Is there a premium version?

Yes, Privam offers a premium version with unlimited offline usage time and an ad-free experience. The free version includes all features with non-personalised ads and time-limited offline sessions.

What languages does Privam support?

Privam app currently supports English, French, German, Hindi, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish. However you can have conversations in over 100 languages supported by Gemma model, all processed locally on your device. You can have natural conversations in your preferred language without any internet connection.

What devices are compatible with Privam?

Privam is optimized for next-generation AI-capable devices. For iPhone: iPhone 15 Pro/Pro Max or newer (iPhone 16 series recommended). For Android: flagship devices with Snapdragon 8 Elite, Tensor G4, or equivalent AI processors. Examples include Galaxy S25 series, Pixel 9 series, OnePlus 13, and Xiaomi 15 series. All devices need minimum 8GB RAM and 4.5GB storage space.

Why doesn't Privam work well on my older phone?

Privam requires specialized AI hardware (Neural Processing Units) and significant memory to run advanced AI models locally. Older devices lack the dedicated AI processors and sufficient RAM needed for optimal performance. This ensures we can deliver the best possible AI experience without compromising on speed or functionality.

How can I check if my device supports AI processing?

Look for devices released in 2024-2025 with dedicated AI chips. iPhone 15 Pro and newer have Neural Engine support. For Android, check for Snapdragon 8 Elite, Google Tensor G4, or MediaTek Dimensity 9400 processors. Most flagship phones from Samsung, Google, OnePlus, and Xiaomi from recent years include AI acceleration hardware.

What should I do if Privam runs slowly on my device?

First, ensure you have at least 8GB RAM and sufficient storage space. Close other apps to free up memory. If performance issues persist, your device may not have the required AI processing capabilities. Consider upgrading to a newer AI-capable device for the optimal Privam experience. Contact our support team for device-specific guidance.